Sıkça Sorulan Sorular

Mall of Istanbul is open from 10:00 AM to 10:00 PM from Sunday to Thursday, and from 10:00 AM to 10:30 PM on Friday and Saturday. During holidays and special periods, opening hours may vary. For updated hours during these periods, please check Mall of Istanbul’s social media accounts.

Mall of Istanbul is Turkey’s largest mixed-use project. The project includes the 5-star Hilton Mall of Istanbul hotel, integrated with the shopping mall.

For kiosk, stand, or store rental requests within the mall, simply fill out the Rental Application Form on our website. Your application will be reviewed by the relevant department, and you will be contacted as soon as possible.

Mall of Istanbul management is not directly involved in the HR processes of the stores. You can apply through the career pages of the brand you are interested in or via job posting platforms.

Mall of Istanbul is directly connected via the M9 Atakoy–Olimpiyat Metro Line at the Masko–Mall of Istanbul Metro Station. It is also conveniently located at the intersection of the TEM and Northern Marmara Motorways, near the Mahmutbey tolls, making access easy by car or public transport. You can reach us via metro, bus, minibus, or taxi. For more details, please visit the Transportation page on our website

To keep up with all events, campaigns, and news at Mall of Istanbul, visit our website, download our MOIAPP mobile application, and follow our social media accounts (@mallofistanbul).

Mall of Istanbul offers a total parking capacity of 4,000 vehicles in both open and covered areas. Valet service is also available, allowing you to drop off your car and have it ready for you at your departure time.

For lost items, please contact the Mall of Istanbul information desk or send an email to info@mallofistanbul.com.tr.

Pets are allowed only if carried in a bag, on your lap, or in a pet carrier. Dog breeds classified as dangerous by the Turkish Ministry of Agriculture and Forestry (Circular No. 2021/48, dated 07.12.2021) are not permitted in the mall.

Yes, Mall of Istanbul provides hygienic and comfortable baby care rooms for families with infants. These areas are regularly cleaned and ready for family use.

Yes, the Mall of Istanbul mobile app (MOIAPP) makes your visit easier. Through the app, you can access free Wi-Fi, store maps, campaign and event information, and enjoy personalized offers.

Yes, Mall of Istanbul has two prayer rooms for visitors: one on the Ground Floor and another on the 4th Floor.